Frequently Asked Questions  

  Collection Cards
Anything purchased from Tucson Meteorites will come with a signed Tucson Meteorites Collection Card.
We will also send any and all collection cards that came with the specimen when we purchased it.

Guarantee
All items sold by Tucson Meteorites are guaranteed to be genuine.
If an item proves to be otherwise, we offer a full refund.

Inquiries
Direct inquiries to paul@tucsonmeteorites.com
Please include the stock number and/or a description.
Note that most stock numbers are active links that will automatically direct you to an email page.

Insurance
We do not provide shipping insurance. If you would like insurance, please contact us.

Offers
Same as "Inquiries"

Ordering
Same as "Offers"

Payment
We accept PayPal, checks (shipment delayed until check clears), money orders, ACH transfers, and wire transfers.
Please contact us for wire information.
Send checks and money orders to:
Paul Swartz
2440 N. Coyote Drive, suite 127
Tucson, AZ 85745

Returns
All items are guaranteed to be genuine and as-described.
If you are unhappy with your purchase, you may return it at your expense within 14 days of receipt for a full refund, minus original shipping charges.
Tucson Meteorites will not be responsible for lost or damaged return shipments, so please consider insurance for your return and send it by a traceable method.
IMPORTANT: Before returning a purchase, please contact us for a return-authorization number and write it on the outside of your package.

Shipping
Unless otherwise stated, domestic shipping (all 50 US states) is free.
International shipping depends on the item. Generally, we use USPS First Class International or USPS Priority Mail. Please contact us for costs or to request a specific shipping method.